At Happy Matcha, we firmly believe that happiness is critical to overall health and wellness in the individual (hence our name). To ensure that all our customers are happy all the time, we provide a comprehensive 30-day money back guarantee.We believe strongly in our product, and are confident to offer that if you are not 100% satisfied with our matcha tea, we’ll give you a full refund of your money back if you raise a refund request within 30 days.
Your happiness is our main concern, and an unhappy customer means we haven’t done our job properly.
To raise a refund/return request, please use our contact form below. Do remember to include your order number and any other details that will assist us in retrieving your request quicker.
Please Note: You will need to return the matcha to us at your own cost. A refund will be processed once we have received the ordered item(s) back.