At Happy Matcha, we believe happiness is important, hence our name, and to ensure that all our customers are happy, we provide a 30 day money back guarantee. We believe so strongly in our product that if you are not 100% satisfied with our matcha tea, we’ll give you 100% of your money back if you raise a refund request within 30 days.

Your happiness is our main concern, and an unhappy customer will mean we haven’t done our job properly.

To raise a refund / return request, please use our contact form below. Remember to include your order number and any other details that will assist us in fast-tracking your request.

Please Note: You will need to return the matcha to us at your own cost. A refund will be processed once we have received it back.